Party City is a renowned brand in the market, providing a one-stop destination for all party supplies and decorations. With its extensive range of products, Party City has become a go-to choice for individuals planning various celebrations and events. From balloons and costumes to party favors and tableware, Party City offers a wide selection to suit every theme and occasion. The brand's commitment to customer satisfaction is evident through its efficient service and high-quality products. Whether it's a birthday, wedding, or any other special event, Party City ensures that customers find everything they need to make their celebrations memorable. With a reputation for excellence, Party City continues to be a preferred choice, inviting individuals to bring their party ideas to life.
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Reviews
Very friendly, helpful & knowledgeable staff. They were quite busy today, when I stopped in, but Emilee took the time to help answer all my balloon questions & what route to go for my party. Will definitely be back for my party supplies and balloons. Great customer service, even with dealing with the not so friendly customers. Just a side note for whoever reads these; don’t be rude, or nasty to employees, they are there busting their tails to make customers happy. It costs nothing to be kind.
The same stuff you find online you will find it here. I visited this store during Oct 2023.
There was some misinformation given to me by a store employee. It involved a balloon delivery. I was told that they could be delivered to Milord Michigan. After ordering 45 helium filled balloons I was told they could not be. The zip code was not in their area (Milford has 2 zip codes, one Brighton delivers to and one they don't) Michelle (manager Brighton 4133) worked with Allison (manager Novi 4124) to transfer my order and make sure these balloons got to my event. I can't thank these ladies enough for going above and beyond to help make my event beautiful. I will forever use Party City for my parties and I will recommend them every chance I get. Keep up the good work ladies!
Sincerely
Georgia Valentine
Wow! This place is efficient! I came to this novi location because the other Party City said all in person balloon orders had to wait 2 hours. Glad this location lets you just stand in line and pick up your balloons. This place is really organized, had large selection, and friendly.
The salesperson Zach was extremely helpful. As soon as I walked into the store, he asked whether he could help me find anything, and he asked what I was looking for. I told him I wanted to buy several astronomy-related balloons such as sun, moon and stars. He immediately walked me over to those and pointed them out to me. Then he suggested some additional balloon ideas that I had not thought of, and showed me astronaut, rocket, and space alien balloons that I also bought. It is rare to go into any store these days and receive such personal attention and help as I got today from Zach at this Party City.
This location had good a stock for the size of the store. Would be more stars if the employees were friendlier.
4 stars in general because I can bring in my own balloons to be filled and delivered. If your event is located between two or more stores and you want delivery, be sure to call to find out which location will actually deliver to you; my mistake when I went to this location. My options were then to either drive over an hour in the opposite direction to drop off my balloons in hand to be inflated, or do what I actually did which was sit in the parking lot and place an online delivery order of 'close enough in color and theme' balloons, then return the balloons in hand. Again, my mistake but learn from my mistake.
we love it here my family and I always buy our quick goto party favors here and staff is always nice and helpful.
Location
43741 W Oaks Dr, Novi, MI 48377, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
09:00 AM - 09:00 PM
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Saturday
08:00 AM - 08:00 PM
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Sunday
10:00 AM - 06:00 PM
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